Frequently Asked Questions
Q. Do insulated vinyl Window units have any
effect on the infiltration of exterior noise levels?
Ans. Yes. Many of our customers notice
this benefit before any other benefits and it is the most common comment.
Q. Are there any security advantages of vinyl window
Ans. Yes. All windows have two night security
latches which will allow the bottom sash to raise approximately 2 to 3
inches. All glass is composed of two panes of double strength glass with a
air space between them causing a cushion effect thus reducing breakage upon
impact. Many times both panes will not break at the same points. The sash
rails interlock one with the other impeding burglars from releasing the catches
of which there are two metal keepers per window. Remember that locking
screens are useless. You would surprised how silently and quickly screens can be
cut. Remember that if burglars want to gain entrance they will.
Q. Are there reduced maintenance procedures?
Ans. Yes. The exterior window casings are capped in PVC aluminum
trim coil to the contour of the casing (NOT BOXED) in and around the stops creating
a seal that does not need to be resealed and eliminates painting of both the
casing and of the replacement window unit. Easy clean glass needs
only to be watered and squeegee to clean. Vinyl is a simple material to clean
requiring the use of most home cleaners. Tilt in sashes makes the cleaning
of the interior and the exterior a snap, especially upper level windows.
No more storm windows to contend with or dangerously hanging monkey style. The
half screen or full screen option is constructed of black fiberglass which eliminates
aluminum oxide from forming on window glass as is the case with aluminum screening.
Q. Are there fuel cost and heat savings?
Ans. Yes. The 7/8" air space achieves a "R" value of
approximately 2.08 and with the addition of Low-E Argon Gas this can be
increased to approximately 4.5 or higher. The gas is filled to well over 95% and
will dissipate at a rate of approximately less than one tenth of one percent
over twenty years. The outer casing of the Eclipse window unit is fed
high density pre-expanded refrigerator foam prior to the fusion welding process thus
creating an "R" value in the outer casing of about an R-20 and a rating of
approximately R-8 in the sash rail . As you can see there are fuel cost
savings however how much of a saving is relative to the severity of the
weather. For example if we have a severe winter and in the following
spring new windows are installed and the ensuing winter is mild you will think
you died and went to heaven but the reverse is also true. One needs to
estimate the quality of savings as measured over several years and compared to
several past years . Likewise air conditioning cost will be less for there
is a reciprocal "cold" savings during the summer months which needs to
calculated with the winter savings. How much will you save. ????
Q. Is triple pane better than double pane?
Ans. The energy commission's report on insulated glass and its heat
savings factor as related to geographical climates simply states that in our
area the third pane is not warranted and we find that it only adds unnecessary
weight to the window, weight that the balancers were not designed to hold.
Q. Do you use subcontractors?
Ans. No No No. It has been our policy to control the job from start
to finish. This is the only means I'm aware of to control the conditions
of the job site and to of course ensure quality workmanship. The old adage
still holds true no matter how high the quality of the product it will function
only as well as it's installation. Our work force is stable and well
experienced and seasoned from years of experience. Our lead carpenter has
been with us for some 17 years and has almost thirty plus years experience. His
only direction is simple what ever it takes just do the job right. High
quality product and accessory materials have been a main stay from the companies
inception. We are constantly searching for the latest, most up to date,
quality product on the market. This quest is evidenced in that we make it
our goal to attend several conferences and or seminars germane to our industry
Q. What makes you different from other
Ans. We spend time on detail. From sales to installation the customers
input is "LISTENED TO" We attempt to solve your needs by
providing a product, a design, a style, or a color that will not only be
functional but aesthetic. The difference is in the pudding. Would
you like to hear from you friends and family "That's Nice" or
"WOW that really looks Great". What makes us different?
Detail. We stuff the sides of the casing with fiberglass insulation, we
use high grade sealant to with stand temperature changes, we cap to the contour,
we clean all newly installed product as well as the existing trim work. We
vacuum and pick up all debris upon completion of the work. We don't leave
the job site the way we find it we generally leave it better.